Nova88 Terms and Conditions — For Members Complete Guide

1 General Terms & Conditions

Nova88 (hereinafter referred to as "we", "the Platform", or "the Company") is an online gaming and betting platform serving users in Bangladesh and South Asia. These Terms and Conditions constitute a legally binding agreement between Nova88 and its members.

These Terms and Conditions should be read together with our Privacy Policy and Responsible Gaming Policy. In the event of any conflict, these Terms and Conditions shall take precedence.

Nova88 reserves the right to restrict access to the platform or withdraw services from any person, at any time, for any reason. These Terms and Conditions are published in both English and Bengali. In the event of any interpretive conflict, the English version shall prevail.

• These Terms and Conditions apply to all Nova88 services.
• Using the platform means you agree to all terms and conditions.
• We reserve the right to change the nature and scope of our services at any time.
• All decisions made by Nova88 are final and binding.

2 Account Registration & Eligibility

You must be 18 years of age or older to register an account on Nova88. All information provided at registration — including your name, date of birth, email address, and phone number — must be accurate, complete, and consistent with your real identity.

Each individual may register only one account on Nova88. Opening multiple accounts under the same name, on the same device, or from the same IP address is strictly prohibited.

For account verification (KYC), we may request government-issued identification such as a national ID, passport, or driving license. This verification is mandatory prior to large withdrawals.

• To update your registration details, please contact Support.
• Members are solely responsible for keeping their account password confidential.
• Transferring or selling your account to another person is strictly prohibited.
• If you notice any suspicious activity on your account, contact support immediately.

3 Deposits & Withdrawals

Only approved payment methods may be used for deposits and withdrawals on Nova88. Transactions are currently supported via bKash, Nagad, Rocket, bank transfer, and cryptocurrency. Deposits or withdrawals through third-party accounts are strictly prohibited.

Minimum deposit amounts and maximum withdrawal limits are stated on the platform's payment page and are subject to change. Withdrawal requests are processed within 1-3 business days after verification.

• Deposits are generally credited to your account instantly.
• If you experience any issues with a transaction, please contact Support within 24 hours.
• KYC verification must be completed before a withdrawal can be processed.
• Wagering requirements must be met before bonus funds can be withdrawn.
• Withdrawals may be on hold if you have an active bonus.

4 Bonuses & Promotions

Nova88 regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and free spins. Each bonus comes with its own terms and conditions, which are clearly stated on the offer page.

Claiming a bonus means you agree to its specific terms and conditions. Bonus abuse and attempting to claim bonuses through multiple accounts are strictly prohibited.

• The wagering requirement for the welcome bonus is typically 20x–30x.
• Bonuses will be automatically cancelled upon expiry.
• Each promotion may only be used once.
• Nova88 reserves the right to modify or cancel any bonus offer at any time.
• Bonuses may only apply to certain games.
• VIP members receive additional exclusive bonuses.

5 Gaming Rules

All games available on Nova88 — including Live Casino, Sports Betting, slots, fish games, and bingo — are operated in accordance with international gaming standards. Game outcomes are RNG (Random Number Generator) certified and completely fair.

Betting rules for Sports Betting vary by sport. There are differences between pre-match bets and Live Betting rules. If a game is interrupted due to a technical issue, bets placed in that round may be declared void.

• The rules for each game can be found on that game's individual page.
• Any winnings resulting from a software error will be voided.
• Match fixing or any other form of dishonest play is strictly prohibited.
• All game decisions made by Nova88 are final and binding.

6 Prohibited Activities

The following activities are strictly prohibited on the Nova88 platform. Any such activity detected will result in immediate action.

• Creating multiple accounts to exploit bonus offers.
• Using stolen or unauthorized payment methods.
• Money laundering or any transactions involving illegal funds.
• Attempting to hack, crack, or otherwise gain unauthorized access to the platform's systems.
• Using bots or automated software to play games.
• Harassing or defrauding other members.
• Posting unsolicited advertisements in Nova88 live chat or community channels.

7 Responsible Gaming

Nova88 is committed to responsible gaming. We believe gaming should be a source of entertainment, never a cause of financial or emotional distress. To support this, we provide our members with a range of self-control tools.

• Deposit Limits: Set daily, weekly, or monthly deposit limits.
• Session Limit: Set a limit on how long each gaming session lasts.
• Self-Exclusion: Temporarily or permanently suspend your account.
• Cool-down Period: Take a break from gaming for a set period of time.
• Reality Check: Receive reminders of how much time and money you have spent.

If you notice signs of gaming addiction, please reach out to our support team. For more information, visit our Responsible Gaming Visit the page.

8 Limitation of Liability

Nova88 is not liable for any losses caused by technical issues on the platform, internet connectivity disruptions, or third-party service failures. Nova88 cannot be held responsible for financial losses incurred through gaming.

Nova88 shall not be liable under any circumstances for indirect, incidental, or consequential damages. Our total liability shall not exceed the total amount you deposited in that calendar month.

• Nova88 is not responsible for game losses resulting from internet connectivity issues.
• Nova88 is not liable for any errors caused by third-party payment providers.
• Members are solely responsible for any unauthorized access to their accounts.

9 Account Closure

Members may voluntarily close their account at any time by contacting Support. All active bonuses and incomplete wagering will be cancelled prior to closure. Any remaining balance may be withdrawn, provided all verification requirements have been completed.

Nova88 reserves the right to suspend or permanently close any account for the following reasons.

• Violation of these Terms and Conditions.
• Registering with false information.
• Where evidence of fraud or illegal activity is found.
• If an account has been inactive for an extended period (typically 12 months).
• By order of a court or regulatory authority.

10 Changes to Terms & Legal Matters

Nova88 reserves the right to update, modify, or revise these Terms and Conditions at any time. For significant changes, members will be notified in advance via their registered email or through a notification on the platform.

Continued use of the platform after updated terms are published will be considered acceptance of the new terms. We recommend checking this page regularly.

• This agreement is governed by international gaming law.
• All disputes will be handled through negotiation in the first instance.
• If a dispute cannot be resolved through discussion, arbitration will be pursued.
• If any part of these Terms and Conditions is found to be unenforceable, the remaining provisions shall continue in full force.

If you have any questions or need clarification regarding these Terms and Conditions, our support team is always available to help.