Responsible Gaming

Nova88 Responsible Gaming — Stay Safe, enjoy the fun

Gaming should be entertainment, not stress. Nova88 believes every player has the right to play safely and responsibly. Use our tools and guidelines to protect yourself and your family.

24/7 Support
Self-Exclusion
Deposit Limit
18+ Only
18+
Platform approved for adults only
24/7
Responsible Gaming Support Always Available
6+
Protection Tools — in your hands
0 BDT
Never play with borrowed money
Protection Tools

Nova88's Responsible Gaming Tools

We've provided these tools to help keep your gaming experience safe.

Deposit Limit

Set a daily, weekly, or monthly deposit cap. You won't be able to go beyond your budget — take control before you need to.

Session Time Limit

Decide in advance how long you'll play. When the time is up, the system will automatically alert you and prompt you to take a break.

Loss Limit

Once you reach a set loss amount, you won't be able to continue playing. Setting a loss limit significantly reduces the risk of chasing losses in the heat of the moment.

Self-Exclusion

Use the self-exclusion option to take a break from the platform for a set period — from 1 week to permanently.

Reality Check

You'll receive pop-up notifications at set intervals reminding you how long you've been playing and how much you've spent.

Cooling-Off Period

If you need a short break, use the cooling-off option to temporarily suspend your account for anywhere from 24 hours to 30 days.

Introduction

Responsible Gaming What exactly is it?

At Nova88, we believe gaming should be a source of enjoyment — just like watching a movie or hanging out with friends. Responsible Gaming means enjoying gaming within your means — consciously and in a controlled way.

When gaming stops being fun and starts causing financial stress, family problems, or mental strain, that's a sign something is wrong. Nova88 always wants you to be healthy and happy — which is why responsible gaming on our platform isn't just a policy, it's a core part of who we are.

The number of players from Bangladesh in the online gaming industry is growing every day. Yet many run into trouble due to a lack of accurate information and awareness. Nova88 is providing a comprehensive guide to help every player understand their situation and make the right decisions.

Keep in mind

Gaming is never a substitute for income. Chasing losses by playing more is a dangerous habit. Always treat it as entertainment.

Caution

Problem Gaming's Warning Signs

Review the checklist below. If three or more of these signs apply to you, it's time to take responsible gaming seriously.

Spending more BDT than you can afford on gaming and feeling regret afterward.
Placing bigger bets to recover losses is known as "chasing losses."
You feel restless, irritable, or anxious when you're not playing.
Hiding or lying to family or friends about how much you're playing.
You are neglecting work, studies, or family responsibilities to play.
You're borrowing money or dipping into savings to play.
You've tried to stop playing but haven't been able to.
Gaming is affecting your sleep or eating habits.
Safe
0–2 Symptoms
Caution Needed
3–5 Symptoms
Get Help
6+ Symptoms
Guidelines

Safe Gaming's 10 Golden Tips

Following these tips will help you build responsible gaming habits and keep things fun every time you play.

01
Set your budget in advance

Decide how much BDT you'll spend per session before you start. Stick to that budget — no exceptions.

02
Respect your time limits

Set a daily time limit for gaming. Use an alarm or timer to keep yourself on track.

03
Don't Chase Your Losses

If you have a losing day, stop for the day. Chasing losses only makes things worse.

04
Never play with borrowed money

Playing with money borrowed from friends, family, or loans is extremely risky. Only play with your own disposable funds.

05
Don't play under the influence or when you're tired

It's hard to make good decisions when you're not in the right headspace. Play when you're clear-headed and feeling well.

06
Never treat gaming as a source of income

Online gaming is entertainment, not a career. Expecting a regular income from it is not realistic.

07
Take regular breaks

Take at least a 10-minute break every hour. Get up, walk around, and drink some water.

08
Talk to someone you trust

Talk openly with family or friends about your gaming. Keeping it hidden is often a sign something is wrong.

09
Know your limits

Everyone has different limits. Understand your own financial and mental boundaries and play accordingly.

10
Don't hesitate to seek help

If you think there's a problem, reach out to Nova88 support or a professional. It takes courage, not weakness, to ask for help.

Tools Guide

Nova88 Protection Tools How to use it

You'll find the Responsible Gaming tools in your Account Settings. A step-by-step guide is provided below.

To set a Deposit Limit
  1. Log in to your account
  2. Go to "Account Settings"
  3. Select the "Responsible Gaming" option
  4. Set Daily / Weekly / Monthly Limits
  5. Changes take effect immediately
To self-exclude
  1. Contact the support team
  2. Request Self-Exclusion
  3. Choose a duration
  4. Complete identity verification
  5. Exclusion takes effect immediately
Important Information

Once self-exclusion is active, it cannot be cancelled before the period ends. This is intentional — it's designed to give you genuine protection.

Minor Protection

Minors' Ensure your safety

Nova88 is strictly prohibited for anyone under 18. We enforce rigorous age verification at registration — but as a parent or guardian, please stay vigilant too.

What Parents Should Do
  • Enable parental controls on your computer or mobile device
  • Regularly monitor your child's online activity
  • Have an open conversation with your child about gaming
  • Never share your account password with anyone
  • Block Nova88 access on your child's device
Nova88's Safety Measures
  • National ID / passport verification required at registration
  • KYC verification is mandatory for suspicious accounts
  • Immediate account closure upon detection of a minor
  • Withdrawals suspended until age verification is complete
  • Complaints can be filed directly through the reporting system
A Warning for Parents

If your child has opened a Nova88 account — whether accidentally or deceptively — contact our support team right away. We will close the account and delete all associated data immediately.

Support

Help & Support Resources

If gaming is causing you problems, don't try to handle it alone. Nova88's support team and specialists are always here to help.

Nova88 Live Support

Live chat support is available 24 hours a day, 7 days a week. Feel free to reach out with any questions about responsible gaming.

Email Support

Contact us by email for detailed guidance. Our team will respond within 24 hours.

Expert Advice

Seeking professional counselling for gaming addiction is the most effective step you can take.

Keep in mind

Asking for help is not a sign of weakness. Players who know their limits and reach out when needed are the smartest ones. Nova88 is always here for you.

FAQ

About Responsible Gaming General FAQ

No, setting a deposit limit or session time limit will not close your account. Only self-exclusion or a cooling-off period places your account on temporary hold. All other tools are designed to keep you safe while letting you continue playing normally.

Yes, but if you want to increase your limit, a 7-day cooling period applies. This is intentionally designed to prevent impulsive, emotion-driven decisions. However, any reduction to your limit takes effect immediately.

Yes, your account balance remains completely safe during self-exclusion. Once the exclusion period ends — or in the case of permanent closure — the withdrawal process will be completed. Contact our support team for more details.

If gaming is starting to affect your daily life, work, studies, or family relationships, that's a warning sign. Especially if you keep playing to chase losses or find it impossible to stop — get help now.

No. Nova88 strictly enforces an 18+ policy. Age is verified at registration using a national ID or passport. If a minor is detected, the account is closed immediately and all data is permanently deleted.

Reality Check is an automatic pop-up that notifies you at set intervals about how long you've been playing and how much BDT you've spent. Once enabled, you'll receive these updates every 30 minutes, 1 hour, or 2 hours so you can make informed decisions.
Related Pages

More Important Information Read

Play Responsibly

Done reading about Safe Gaming? Now Join Nova88

Register for free today under our Responsible Gaming policy and enjoy a safe, fun gaming experience.

বাংলা